Selected work
People & Account Economics
My work at Unosquare has given me a second perspective on delivery: the people and commercial decisions behind the teams assigned to client work.
A connected decision
In one case, a senior profile was better suited to an opportunity in another account. Moving that person created a sequence of decisions: identify the next person ready to grow into the role, discuss the new rate with the client, and recruit for the position that became available.
Why it mattered
The decision could not be evaluated only as staffing, only as career development, or only as margin. Each move affected the employee, the client, delivery continuity, and the economics of the account.
People decisions and business decisions are often the same system viewed from different sides.