Engineering Operations Leadership

Diego Ariel Chavez

Engineering Operations • Portfolio Management • Delivery Excellence

Technology operations leader helping software organizations improve engineering execution, delivery predictability and operational excellence. I partner with executives, engineering managers and product leaders to align business strategy with engineering execution while building scalable governance, operational frameworks and high-performing teams.

About

Technology Leadership Through Operational Excellence

I have spent the last several years helping software organizations become more predictable, scalable and efficient. My background combines engineering operations, portfolio management, agile delivery and business strategy. Throughout my career I have evolved from managing projects to leading portfolios, improving governance, mentoring leaders and partnering with executive stakeholders on strategic operational decisions.

Beyond delivery management, I enjoy designing automation that removes repetitive work from engineering teams. Whether using Python, APIs or workflow automation platforms, I believe operational excellence should create leverage instead of bureaucracy.

Outside work I enjoy cloud infrastructure, Raspberry Pi projects, electronics, AI automation and continuous learning.

Career Highlights

Impact at a Glance

25+

Engineers Coordinated Across Global Teams

70%

Reduction in Manual Reporting Through Automation

6+

Years Leading Technology Programs

Global

Enterprise Product Launches & Distributed Teams

Experience

Professional Experience

2021 — Present

Portfolio Manager

Unosquare · Fujitsu General America

  • Lead portfolio delivery across globally distributed engineering teams.
  • Coordinate software releases involving engineering, QA and product organizations.
  • Designed governance processes that improved release quality and delivery consistency.
  • Built reporting automation using Jira, Confluence, Slack, Google Workspace, Excel and Python.
  • Mentor engineering leaders while supporting staffing, prioritization, governance and operational strategy.
  • Partner with executive leadership to improve delivery predictability and organizational effectiveness.
2021

Project Manager

Totalplay

  • Managed web, mobile and fintech initiatives across multidisciplinary teams.
  • Coordinated vendors and business stakeholders.
  • Introduced Agile practices that improved planning and delivery consistency.
2020 — 2021

Project Manager

I-VSP

  • Delivered ERP implementation projects for enterprise customers.
  • Provided IT consulting focused on operational improvement.
  • Managed strategic customer relationships and project execution.

Achievements

Selected Impact

Release Governance

Designed and implemented governance processes and quality gates that standardized software delivery across engineering teams.

Workflow Automation

Reduced manual executive reporting by approximately 70% through automation integrating Jira, Confluence, Slack, Google Sheets and Excel.

Global Product Launch

Coordinated engineering, QA and product organizations during successful enterprise software launches across multiple regions.

Operational Leadership

Partnered with executive leadership on governance, staffing, prioritization and operational strategy.

Leadership

Leadership Philosophy

I believe engineering organizations perform best when leadership provides clarity instead of control. Good governance should reduce uncertainty—not increase bureaucracy. My role is to help engineering teams deliver value through predictable processes, transparent communication and operational systems that scale alongside business growth.

Leadership

Core Competencies

Engineering Operations Portfolio Management Program Management Release Governance Strategic Planning People Leadership Stakeholder Management Capacity Planning Risk Management Executive Reporting

Technology

Technology Stack

Python REST APIs Jira Confluence Git Docker Linux Azure DevOps Power BI Google Workspace Microsoft 365 n8n

Education

Education & Certifications

Education

  • Master of Engineering — Information Technologies
  • MBA — IT Management
  • Bachelor of International Business

Selected Certifications

  • PMP®
  • PMI-ACP®
  • PMO-CP®
  • ITIL v4 Foundation
  • Scaled Professional Scrum
  • Kanban Coach

Let's Connect

Interested in working together?

Whether you're building engineering organizations, improving delivery operations or scaling product execution, I'd be happy to connect.

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